Return, Refund & Exchange Policy
At Isha Threads, each garment is individually handcrafted and made to order to ensure exclusivity and fine craftsmanship.
No Return or Exchange
-
We do not accept returns, exchanges, or cancellations once an order is placed.
-
Every piece is crafted specifically for you, and therefore cannot be resold or exchanged.
-
Please review product details, size guides, and customization options carefully before placing your order.
Damaged or Defective Items
In the unlikely event that you receive a damaged or defective product:
-
Contact us within 24 hours of delivery at ishathreads01@gmail.com with your order number and photos.
-
Once verified, we will assess and offer an appropriate resolution such as repair or replacement.
Custom Orders
All custom and made-to-order pieces are final sale and not eligible for return, refund, or exchange.